Shipping Policy

Shipping Policy
Cragshorn provides stable and standardized delivery services for all valid addresses in the United Kingdom, focusing on bringing efficient and reliable logistics experience for local British customers.
Order Processing Time: After your payment is successfully confirmed, we will complete product inspection, packaging and order processing within 1–3 working days. Weekends and UK official bank holidays are not included in working days.
Delivery Cycle: Standard mainland UK delivery takes 2–5 working days after parcel dispatch; remote areas in the UK may require an additional 1–2 working days for delivery.
Shipping Fees: All delivery costs are automatically calculated by the system and clearly displayed on the checkout page before payment, with no hidden fees or additional charges.
Delivery Liability: Customers shall provide accurate and complete delivery addresses and valid contact information. We are not responsible for order delays, parcel loss or delivery failure caused by incorrect customer information. After the parcel is handed over to the official courier company, the transportation risk will be transferred to the customer.
Service Scope: At present, we only support delivery within the United Kingdom and do not provide international cross-border shipping services.